At M4MBI2A CO., we take pride in delivering premium-quality streetwear. If you're not completely satisfied with your purchase, we're here to help.
Return Policy
You may return an item within 7 days of receiving your order if:
The item is damaged or defective.
You received the wrong item or incorrect size.
The item is unused, unworn, unwashed, and in its original condition.
All original tags and packaging are still attached.
Once we receive and inspect your return, we'll notify you of the outcome and process your refund or exchange if approved.
Exchange Policy
We gladly exchange items for:
A different size (subject to stock availability).
A manufacturing defect.
An incorrect item received.
To request an exchange, please contact us within 7 days of receiving your order.
Non-Returnable Items
For hygiene and customization reasons, we cannot accept returns or exchanges for:
Custom-made or personalised products.
Items that have been worn, washed, or altered.
Items without original tags or packaging.
Sale, clearance, or promotional items (unless faulty).
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, include:
Your order number.
Clear photos of the item.
A brief description of the issue.
We'll work with you to replace the item as soon as possible.
Refunds
If your return is approved:
Refunds will be processed using your original payment method.
Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Shipping fees are non-refundable unless the return is due to our error.
Return Shipping
If the return is due to a defect or an error on our part, M4MBI2A CO. will cover the return shipping costs.
If you're returning an item for another reason (such as changing your mind or selecting the wrong size), the customer is responsible for the return shipping costs.
Need Help?
If you have any questions about your order or would like to request a return or exchange, our customer support team is here to assist you.
Contact Us
📧 Email: m4mbi2aco@GMAIL.COM
📱WhatsApp: +27 63 519 3478
🕒 Customer Support: Monday – Friday | 08:00 – 17:00 (SAST)
Our Promise
Your satisfaction is important to us. We are committed to providing premium products, fair policies, and excellent customer service because every M4MBI2A CO. customer is part of our journey.
M4MBI2A CO. – From Tembisa to the World. 🌍